Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: When you make a purchase, payment information is processed securely through Stripe. We do not store your complete credit card details.
• Usage Data: We collect information about how you interact with our services, including features used and time spent on the platform.
• Content You Create: The images, videos, 3D models, and other content you generate using our tools.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

Specifically:

• No Training on User Content: Your generated content is never used to train our AI models or any third-party models.
• No Content Review: We do not manually review, analyze, or inspect your generated content unless required by law or to investigate reported violations.
• Your Ownership: You retain full ownership of all content you create using Imegia, subject to our Terms of Service.
• Confidentiality: All content is treated as strictly confidential and is not shared with third parties.

We implement robust security measures to protect your personal information:

• Encryption: All data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption.
• Secure Infrastructure: Our services run on secure, enterprise-grade cloud infrastructure with regular security audits.
• Access Controls: Strict access controls ensure that only authorized personnel can access user data when necessary.
• Regular Audits: We conduct regular security assessments and penetration testing.

We retain your information for as long as your account is active or as needed to provide you services. Specifically:

• Account Data: Retained while your account is active and for a reasonable period afterward.
• Generated Content: Stored according to your plan's storage limits. After account cancellation, content is retained for 30 days before permanent deletion.
• Payment Records: Retained as required by applicable tax and accounting laws.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processing, cloud hosting).
• Legal Requirements: When required by law, legal process, or government request.
• Protection: To protect the rights, property, and safety of Imegia, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain processing of your personal data.

To exercise these rights, please contact us at support@imegia.com.

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our services
• Improve our platform based on usage patterns

You can control cookies through your browser settings, though disabling them may affect some functionality.

Imegia is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@imegia.com
• Contact Form: imegia.com/resources/contact